Here When You Need Us
Our ultimate goal is to eliminate any confusion about Dean Health Plan coverage. But sometimes health insurance is still difficult to understand. So, we’ve staffed the Dean Health Plan Customer Care Center with experienced and knowledgeable Customer Care Specialists, ready to answer any questions and address all concerns that come their way. And if making a phone call isn’t possible, members can always send us a secure email message or visit us in person. We’re here to help—when and where it’s convenient.
Monday through Thursday: 7:30 a.m. to 5 p.m. CST
Friday: 8 a.m. to 4:30 p.m. CST
1277 Deming Way
Madison, WI 53717
between the hours of 8 a.m. and 4:30 p.m. Monday through Friday CST
Dean On Call*
If you're not sure you need to see a doctor, or you have a pressing health question, experienced registered nurses at Dean on Call are always available to answer your questions. Give us a call 24 hours a day, 365 days a year at (800) 57-NURSE (800-576-8773).
* NOTE: Due to licensing regulations, Dean on Call's triage services are only available to residents of Wisconsin.