Here When You Need Us
Our ultimate goal is to eliminate any confusion about Prevea360 coverage. But sometimes health insurance is still difficult to understand. So, we’ve staffed the Prevea360 Health Plan Customer Care Center with experienced and knowledgeable Customer Care Specialists, ready to answer any questions and address all concerns that come their way. And if making a phone call isn’t possible, members can always send us an email message. We’re here to help—whenever and however it’s convenient.
Monday through Thursday 7:30 a.m. to 5 p.m. CST
Friday 8 a.m. to 4:30 p.m. CST